Shipping & Returns

Shipping & Returns

We aim to dispatch all orders within 1–3 business days. Once your parcel has been shipped, you’ll receive a confirmation email with tracking details.

Estimated Delivery Times:
• UK: 2–5 business days
• Europe: 5–10 business days
• International: 7–14 business days

All orders are shipped via trusted carriers such as Royal Mail, DHL, or UPS, depending on your location.

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Returns & Exchanges

As each piece is crafted with care and intention, we’re currently unable to offer exchanges once a purchase has been completed.

If your item arrives damaged or defective, please reach out to us within 12 hours of delivery at [insert email address]. Include your order number and clear photos of the issue so we can review and resolve it as swiftly and fairly as possible.

Please note:
• Shipping costs are non-refundable.
• We are not responsible for any customs fees or delays on international orders.

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Let us know if you have any questions — we're always here to help.
With thanks,
Vosper Living & Co.